when I try to configure Siebel enterpise after entering the port of the gateway server name I get the following error: "Unable to connect gateway server name".
I perform the following steps:
1) Configuration Gateway Server Name
Entered port TCP/IP = 2320
Enable automaticaly start server gateway name server
Show pop up "Configuration siebel succesful"
2) Configuration Enterprise Server
Entered name account authentication gateway server name = SADMIN
Entered passoword account authentication gateway server name = SADMIN
Entered name host gateway server name = VDIMTNSIEBEL01 (name my machine)
Entered port TCP/IP gateway server name = 2320
show pop up error : "Unable to connect gatawey server name"
I can not find the log file in order to understand the issue.
When I try to connect to the gateway from the browser with the url
vdimtnsiebel01:2320 I get this screen mode:
???@??????? ?????????? ????????QÈ ??? ??????????? ??? ??? ? ?h????
and writes this log in the file "C:\siebel\220.127.116.11.0\ses\gtwysrvr\log\NameSrvr.log
SisnapiLayerLog Error 1 0000001151c810a0:0 2013-06-25 10:11:27 4980: [SISNAPI]: Rx msg len=0 peer=VDIMTNSIEBEL01.ISCVDI.LOCAL avail=325 Hello expected session=13
Please clarify me the following.
Below pages are for reference (not directly relevant to your question):
Just FYI. I fixed the problem by re-installing the software. The issue that I encountered is that whe I was asked for passward of gateway user, only one input is displayed.
After re-installing the software, 2 input boxes are displayed, and that issue is then gone.
Is this a known issue?
I've encountered this behavior when Siebel install image was created with patch set in it. In this case first time you run the installer, version 18.104.22.168 is installed (you can see it in OUI). 22.214.171.124 configuration wizard has this issue with a single input line for password. To install patchset, you need to run the same installer once again.