5 Replies Latest reply: Aug 13, 2013 7:36 AM by Kewa RSS

    Unable to connect siebel gateway name server during configuration enterprise server

    BillCarson

      Hi,

      when I try to configure Siebel enterpise after entering the port of the gateway server name I get the following error: "Unable to connect gateway server name".
      I perform the following steps:

       

      1) Configuration Gateway Server Name
           Entered port TCP/IP = 2320
           Enable automaticaly start server gateway name server
           Show pop up "Configuration siebel succesful"

      2) Configuration Enterprise Server
           Entered name account authentication gateway server name = SADMIN
           Entered passoword account authentication gateway server name = SADMIN
           Entered name host gateway server name = VDIMTNSIEBEL01 (name my machine)
           Entered port TCP/IP gateway server name = 2320
           show pop up error : "Unable to connect gatawey server name"

       

      I can not find the log file in order to understand the issue.

       

      When I try to connect to the gateway from the browser with the url
      vdimtnsiebel01:2320 I get this screen mode:
      ???@??????? ?????????? ????????QÈ  ??? ??????????? ??? ??? ? ?h????

       

      and writes this log in the file "C:\siebel\8.1.1.0.0\ses\gtwysrvr\log\NameSrvr.log

       

      SisnapiLayerLog Error 1 0000001151c810a0:0 2013-06-25 10:11:27   4980: [SISNAPI]: Rx msg len=0 peer=VDIMTNSIEBEL01.ISCVDI.LOCAL avail=325 Hello expected session=13
      474554202F66617669636F6E2E69636F
      20485454502F312E310D0A486F73743A
      207664696D746E73696562656C30313A
      323332300D0A557365722D4167656E74
      3A204D6F7A696C6C612F352E30202857
      696E646F7773204E5420362E313B2057
      4F5736343B2072763A32312E30292047
      65636B6F2F3230313030313031204669