Two things to try
1. The easier one. In The smart view options on the advanced tab, make sure "improve metadata storage" is checked
2. In the Essbase.properties file for smart vew there is a setting smartview.webservice.gzip.compression.disable=False (or true) Set it to True and restart APS
I got tihs from the otn post https://forums.oracle.com/thread/2272090
Thank you Glenn. Neither of these options were suggested by Oracle so we'll give them a try. I will update the "Correct Answer" if these items pan out. Thanks for the quick response!