2 Replies Latest reply: Aug 19, 2013 10:02 AM by Teddd RSS

    Smart View Retrieval Timed Out Error

    Teddd

      Hello all, While retrieving from smartview I get the following error,

       

      "Request Timed Out. Contact your smartview client system administrator to extend your Windows Internet Explorer timeout settings (Receive Timeout, KeepAlive Timeout and ServerInfo Timeout)."

       

      Can someone please suggest where the settings need to be changed. FYI we are on Version 11.1.2.3 of smartview.

       

      Thanks,

      Ted.