2 Replies Latest reply: Aug 28, 2013 12:23 PM by user313824 RSS

    Smart View installation error with windows 7

    user313824

      Hi,

       

      We're running into an error when trying to install Smart view client (v11.1.1.2) on Window 7 PCs (32bit, w/ Office 32bit) which states the following:

       

      "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

       

      We've been getting this since a recent MS security update (We want to say June's), any one else getting these or know a way around it?

       

      Thanks,

       

      James