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2 Replies Latest reply: Aug 28, 2013 10:23 AM by user313824 RSS

Smart View installation error with windows 7

user313824 Newbie
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Hi,

 

We're running into an error when trying to install Smart view client (v11.1.1.2) on Window 7 PCs (32bit, w/ Office 32bit) which states the following:

 

"This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

 

We've been getting this since a recent MS security update (We want to say June's), any one else getting these or know a way around it?

 

Thanks,

 

James

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