0 Replies Latest reply: Sep 3, 2013 6:57 AM by Prateek Mohan RSS

    EAM : How to change the details captured in Request/Review Comments logs

    Prateek Mohan

      Hi All,

       

      I am very new to EAM & eBusiness Suite in general, so apologies for asking any stupid questions.

       

      In our EAM implementation, I can see that after a request is submitted, it follows the standard "EAM Work Request Approval" workflow.

      The request details and comments users put at each approval step appears as:

       

      *** 51679 (2013-09-03 13:06:13) ***

      here are my comments

       

      *** 11482 (2013-09-03 13:06:23) ***

      here are my comments

       

      What users need is to capture/show more information besides just userid (see red coloured text).

       

      Can someone advise if this is possible? What is the best point to start looking into customization of this thing?

       

      Regards,

      Prateek