0 Replies Latest reply on Sep 6, 2013 11:17 AM by fjoseph

    Knowledge Center User Import Utility




      I have imported some users using an Excel spreadsheet but the users are having trouble logging into their accounts in the Knowledge Center.

      "Login Invalid. Please verify your Username and Password."

      I have already checked the user properties, and it's okay.


      The excel spreadsheet looks like this:




      If I change the password in the user properties, the users can access Knowledge Center.

      Do I need to change the password for every imported user?


      Many thanks.