4 Replies Latest reply: Sep 24, 2013 8:53 AM by usama RSS

    OEL 5.5 can't detect lan adapter on Dell Optiplex 7010

    usama

      Dear all expertise,

       

      i bought a new Dell Optiplex 7010 to create an EBS R12 test environment .

      it is have an ubuntu 11.10 as a linux flavor  but i remove it and install fresh OEL 5.5 .

      I assumed that there are no problem in drivers but i faced a problem with the network adapter (ETHERNET) .

      please I need to :

      1 - how to check this problem using command

      2 - how to resolve it .

      Regards .

       

      Osama Mohamed Ahmed

        • 1. Re: OEL 5.5 can't detect lan adapter on Dell Optiplex 7010
          Dude!

          First we need to check if you need a specific driver for your hardware and what it is. If you can copy your output of the lspci -v command, showing us the info that applies to the device in question (not the complete lspci output), then perhaps someone can help.

           

          Also, please provide information about your kernel using uname -pr and let us know why you need OL 5.5 and cannot use OL 5.9 or OL 6.4, which might fix your problem.

          • 2. Re: OEL 5.5 can't detect lan adapter on Dell Optiplex 7010
            usama

            Hello Dude,

            1-I think i need a specific driver for chipset and network adapters.

            2 - lspci -v output is :

            [root@localhost ~]# lspci -v

            00:00.0 Host bridge: Intel Corporation Unknown device 0150 (rev 09)

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, fast devsel, latency 0

                    Capabilities: [e0] Vendor Specific Information

             

            00:02.0 VGA compatible controller: Intel Corporation Unknown device 0162 (rev 09) (prog-if 00 [VGA controller])

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, fast devsel, latency 0, IRQ 11

                    Memory at f7800000 (64-bit, non-prefetchable) [size=4M]

                    Memory at e0000000 (64-bit, prefetchable) [size=256M]

                    I/O ports at f000 [size=64]

                    Capabilities: [90] Message Signalled Interrupts: 64bit- Queue=0/0 Enable-

                    Capabilities: [d0] Power Management version 2

                    Capabilities: [a4] #13 [0306]

             

            00:14.0 USB Controller: Intel Corporation Unknown device 1e31 (rev 04) (prog-if 30)

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, medium devsel, latency 0, IRQ 11

                    Memory at f7c20000 (64-bit, non-prefetchable) [size=64K]

                    Capabilities: [70] Power Management version 2

                    Capabilities: [80] Message Signalled Interrupts: 64bit+ Queue=0/3 Enable-

             

            00:16.0 Communication controller: Intel Corporation Unknown device 1e3a (rev 04)

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, fast devsel, latency 0, IRQ 11

                    Memory at f7c3c000 (64-bit, non-prefetchable) [size=16]

                    Capabilities: [50] Power Management version 3

                    Capabilities: [8c] Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-

             

            00:19.0 Ethernet controller: Intel Corporation Unknown device 1502 (rev 04)

                    Subsystem: Dell Unknown device 052c

                    Flags: bus master, fast devsel, latency 0, IRQ 5

                    Memory at f7c00000 (32-bit, non-prefetchable) [size=128K]

                    Memory at f7c39000 (32-bit, non-prefetchable) [size=4K]

                    I/O ports at f080 [size=32]

                    Capabilities: [c8] Power Management version 2

                    Capabilities: [d0] Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-

                    Capabilities: [e0] #13 [0306]

             

            00:1a.0 USB Controller: Intel Corporation Unknown device 1e2d (rev 04) (prog-if 20 [EHCI])

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, medium devsel, latency 0, IRQ 169

                    Memory at f7c38000 (32-bit, non-prefetchable) [size=1K]

                    Capabilities: [50] Power Management version 2

                    Capabilities: [58] Debug port

                    Capabilities: [98] #13 [0306]

             

            00:1b.0 Audio device: Intel Corporation Unknown device 1e20 (rev 04)

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, fast devsel, latency 0, IRQ 3

                    Memory at f7c30000 (64-bit, non-prefetchable) [size=16K]

                    Capabilities: [50] Power Management version 2

                    Capabilities: [60] Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-

                    Capabilities: [70] Express Unknown type IRQ 0

                    Capabilities: [100] Virtual Channel

                    Capabilities: [130] Unknown (5)

             

            00:1d.0 USB Controller: Intel Corporation Unknown device 1e26 (rev 04) (prog-if 20 [EHCI])

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, medium devsel, latency 0, IRQ 177

                    Memory at f7c37000 (32-bit, non-prefetchable) [size=1K]

                    Capabilities: [50] Power Management version 2

                    Capabilities: [58] Debug port

                    Capabilities: [98] #13 [0306]

             

            00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a4) (prog-if 01 [Subtractive decode])

                    Flags: bus master, fast devsel, latency 0

                    Bus: primary=00, secondary=01, subordinate=01, sec-latency=32

                    Capabilities: [50] #0d [0000]

             

            00:1f.0 ISA bridge: Intel Corporation Unknown device 1e47 (rev 04)

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, medium devsel, latency 0

                    Capabilities: [e0] Vendor Specific Information

             

            00:1f.2 SATA controller: Intel Corporation Unknown device 1e02 (rev 04) (prog-if 01 [AHCI 1.0])

                    Subsystem: Dell Unknown device 0577

                    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 201

                    I/O ports at f0d0 [size=8]

                    I/O ports at f0c0 [size=4]

                    I/O ports at f0b0 [size=8]

                    I/O ports at f0a0 [size=4]

                    I/O ports at f060 [size=32]

                    Memory at f7c36000 (32-bit, non-prefetchable) [size=2K]

                    Capabilities: [80] Message Signalled Interrupts: 64bit- Queue=0/0 Enable+

                    Capabilities: [70] Power Management version 3

                    Capabilities: [a8] #12 [0010]

                    Capabilities: [b0] #13 [0306]

             

            00:1f.3 SMBus: Intel Corporation Unknown device 1e22 (rev 04)

                    Subsystem: Dell Unknown device 0577

                    Flags: medium devsel, IRQ 10

                    Memory at f7c35000 (64-bit, non-prefetchable) [size=256]

                    I/O ports at f040 [size=32]

             

            [root@localhost ~]#

             

             

            3 - uname -pr output :

            2.6.18-194.el5 x86_64

            4 - it is O.k to try OL 5.9 or OL 6.4 i'll downloaded now but if there any solution on 5.5 i appreciated .

             

            Thanks for your responce

            Regards

            • 3. Re: OEL 5.5 can't detect lan adapter on Dell Optiplex 7010
              Dude!

              It does not seem to recoginize and load any drivers for any of your devices. I think your only chance is to either use the original RHCK kernel and check DELL for specific Linux drivers, or try a newer version of the OS. Or, alternatively, install a supported OS and run OL as a virtual machine. The following might be interesting:

               

              http://www.oracle.com/technetwork/community/developer-vm/index.html

              • 4. Re: OEL 5.5 can't detect lan adapter on Dell Optiplex 7010
                usama

                Hello Dude,

                Sorry for delay

                and many thanks for your help and support i download OEL 6.4 and it isinstall the all driver

                Many thanks