We have the following requirement in Oracle iStore (R12.1.3) :
" Customer wants to enable iStore module(Ebiz Suite - 12.1.3) for Product Catalog & Browser Capabilities i.e., end users will loginto iStore browse through Catalogs and create Shopping Cart and finalize the Shopping Cart. After finilizing the Cart, Order Entry Team will manually create those orders in JD Edwards Order Management System. in Summary the requirement is end users creates quotes in iStore using product catalog and by seeing the those finalized quotes, Order Entry Persons will create orders manually in other system".
Can you please shred some light or any solution for the above quoted requirement.
To prevent the users from having the ability to choose the Place Order button, you can remove the permission IBE_CREATE_ORDER from the role(s) in the CRM HTML Administrator: Settings tab, Security ->Roles and search iStore role(s), remove this permission.
An option is to then use request sales assistance. The iStore role(s) would need the IBE_ASK_SALES_ASSISTANCE permission to be able to request
sales assistance. For more information on this permission, see
Implementing Customer Assistance, page 14-1 -