1 Reply Latest reply: Sep 16, 2013 6:41 PM by Frank.Hampshire-Oracle RSS

    Policy Automation Retrieve Session :Case not loaded

    1040201

      We are facing the below error during the retrieve session.Could you please give an insight as in what made be causing the problem.

       

      Cases are being created normally as expected ( Save session is working ), the problem arises when im tryin to retreive the session from OPA

       

      This error is coming for all the cases , never worked even once for this application

      Error Message;

      275849 [http-8080-Processor23] DEBUG com.oracle.determinations.web.siebel.SiebelDataAdapter  - getting arttribute entity Braclays_R5_Row_ID type: Text value 2-16SG2L
      275880 [http-8080-Processor23] ERROR com.oracle.determinations.web.platform.controller.actions.StartSessionAction  - Transaction result errors for case ID [,OPAUSER,2-16SG2L,Application]:
      275880 [http-8080-Processor23] ERROR com.oracle.determinations.web.platform.controller.actions.StartSessionAction  - Invalid value.
      275880 [http-8080-Processor23] ERROR com.oracle.determinations.web.platform.servlet.WebDeterminationsServletUtility  - com.oracle.determinations.web.platform.exceptions.error.FailedToLoadCaseError: Could not load case: ,OPAUSER,2-16SG2L,Application
      com.oracle.determinations.web.platform.exceptions.error.FailedToLoadCaseError: Could not load case: ,OPAUSER,2-16SG2L,Application
      at com.oracle.determinations.web.platform.controller.actions.StartSessionAction.getResource(StartSessionAction.java:85)
      at com.oracle.determinations.web.platform.servlet.WebDeterminationsServlet.doGet(WebDeterminationsServlet.java:80)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
      at com.listener.SessionFilter.doFilter(SessionFilter.java:125)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applic

       

      Please feel free to share your inputs

       

      Regards

       

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