1 Reply Latest reply: Sep 18, 2013 2:24 PM by KellyMayfield-Oracle RSS

    GSM - generic error

    Danieledd

      Hello,

       

      We went live with GSM module a few days ago and users complain they get the generic "unhandled error" asking to contact data administrator (I cannot remember exactly the phrase).

      It happens randomly when saving or popping up windows, etc...

      Unfortunately when we/user replicate the same issue, we/user are able to complete the process successfully.

       

      It is very strange but I am wondering whether it could have something to do with current internet connection which is very very slow over here.

      Due to the fact a few Oracle softwares went live together, the number of internet connection (users + consultants) rose hugely these days.

       

      Thank you for your help

      Thanks and regards

       

      Daniele