0 Replies Latest reply: Sep 20, 2013 1:54 AM by 4b1c9ca2-499f-410c-9938-34b6263a9c92 RSS

    Oracle iSales - iPad application

    4b1c9ca2-499f-410c-9938-34b6263a9c92

      Hello,

       

      Below is my story:

       

      Environment :

      iPad3 - 16GB with iOS 6

       

      Background :

      I have created a html page in which I have added images, texts, jquery plugin(slider control (reveal.js) - which is mainly used to show each section as a slide).

      Now I have to show this html page in iSales, and for that we have done all the required configuration in iSales, deployed the page on server and downloaded that html page in iSales app in iPad. After doing this, I am able to open that slides in iSales application in iPad.

       

      Issue :

      When I am navigating to slides of this page in iSales app, after some slides the iSales application crashed. when I studied the error log from iPad its showing issue of memory crashing.

      There is no specific pattern of this crash. Its crashing anytime.. Some time its not even crashing. The same thing is tested in iPad2 with same version of iSales and there it never crashed but its crashing only in iPad3.

      Also I have tested the same page in safari browser in iPad3 , and there its running fine-no crashing problem.

      Note: While doing above steps, only iSales app was running in iPad no other application was active

       

      Error Log from iPad:

      Sep 19 17:05:40 My-iPad mobile_assertion_agent[373] <Notice>: service_one_connection: Connection closed for client iTunes.

      Sep 19 17:05:44 My-iPad disconnectedmobilesales[342] <Warning>: Received memory warning.

      Sep 19 17:05:46 My-iPad disconnectedmobilesales[342] <Warning>: Received memory warning.

      Sep 19 17:05:47 My-iPad disconnectedmobilesales[342] <Warning>: Received memory warning.

      Sep 19 17:05:49 My-iPad disconnectedmobilesales[342] <Warning>: Received memory warning.

      Sep 19 17:05:51 My-iPad disconnectedmobilesales[342] <Warning>: Received memory warning.

      Sep 19 17:05:53 My-iPad backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)

      Sep 19 17:05:53 My-iPad UserEventAgent[13] <Notice>: jetsam: kernel termination snapshot being created

      Sep 19 17:05:53 My-iPad com.apple.launchd[1] (UIKitApplication:com.oracle.disconnectedmobilesales[0x1a2c][342]) <Notice>: (UIKitApplication:com.oracle.disconnectedmobilesales[0x1a2c]) Exited: Killed: 9

      Sep 19 17:05:53 My-iPad backboardd[26] <Warning>: Application 'UIKitApplication:com.oracle.disconnectedmobilesales[0x1a2c]' exited abnormally with signal 9: Killed: 9

      Sep 19 17:05:53 My-iPad ReportCrash[403] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary

      Sep 19 17:05:53 My-iPad ReportCrash[403] <Notice>: Saved crashreport to /Library/Logs/CrashReporter/LowMemory-2013-09-19-170553.plist using uid: 0 gid: 0, synthetic_euid: 0 egid: 0

       

       

      The above issue shows that while running this html page in iSales its consuming more memory

      I tried below options to reduce memory consumption:

      1) Reduced number of slides from 35 to 12

      2) Removed all the images (only text and jquery plugin)

      3) Created multiple pages with some set of slides instead of having all the slides in single page

      4) Tested on 4 different iPad3

       

      I tried many other options but not getting success. So I am expecting some help from you guys so that I can resolve this issue.

       

      Please let me know If any more information is required.

       

      Thanks