4 Replies Latest reply: Sep 26, 2013 8:15 AM by Sh!va RSS

    Connection to shared services provider failed

    973254

      I am using:

      Hyperion Planning 11.1.2.2

      smart view 11.1.2.2.310

      Microsoft Office 2010

      Windows 8

       

      When trying to connect from Excel with SmartView, i have the error, "Connection to shared services provider failed. The provider running at... is not a valid Shared Server provider."

      I had test to connect in other PC and it works fine. Besides, i tried to connect to 2 servers (Development ande Production) and the same error is shown.

      I had uninstall and install SmartView and nothing changed. I tried Smart View11125000 and the same error is shown.

       

      Somebody know about this issue? or can help me??

      Regards!!

      Natalia