3 Replies Latest reply: Sep 25, 2013 4:14 PM by 1038713 RSS

    Unable to save - qualitative look up

    1038713


      Hi,

       

      We have a extended attribute defined as qualitative look up.

      This qualitative look up values are maintained in the Data admin tool kit.

       

      It has 8 values.  Values are Cube, Shingle, Shred, Slice, Stick, Tub, V-shred, N/A.

      This extended attribute is set up in a custom section and it is used in a trade spec.

       

      When we select the qualitative look up value slice and click ok to save it, it is not getting saved and it appears blank. we are able to save all the other values

      Please advise.

       

       

      Thanks & Regards

      Ganesh.K

        • 1. Re: Unable to save - qualitative look up
          Jessie C-Oracle

          Hi Ganesh,

           

          I have tried on my server, which is version v6.1.1.1, may i ask what version are you working on? both application and EP. and also, would you give a more detailed step, does the value disappear after you click 'Done' in the Custom Section popup, or it shows after you click Done but disappear after you click 'Save' or 'Save&Close' on the trade spec?

           

          Thanks,

          Jessie

          • 2. Re: Unable to save - qualitative look up
            1038713

            Hi Jessie,

             

            Thanks for your reply. We are on version v6.1.0.3.6.

             

            1. My Custom section is Sub-Unit manufacturing Form.  To make the changes i go to the edit section.

            2. This opens a new screen, where i click the pencil button to add the values.

            3. It opens the next screen with torch button. Once i select it, opens up the screen with list of values.

            4. Here i select the values and click done (here i am able to select the value SLICE)

            5. Value SLICE appears for saving. However once i click for saving it (by clicking the green tick button), the next screen appears without the value SLICE.

             

             

            Thanks & Regards

            Ganesh.K

            • 3. Re: Unable to save - qualitative look up
              1038713

              Hi Jessie

               

              We are still having this issue. Please let me know if you have any suggestions.

               

              Thanks & Regards

              Ganesh.K