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4 Replies Latest reply: Sep 26, 2013 6:15 AM by Sh!va RSS

Connection to shared services provider failed

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I am using:

Hyperion Planning 11.1.2.2

smart view 11.1.2.2.310

Microsoft Office 2010

Windows 8

 

When trying to connect from Excel with SmartView, i have the error, "Connection to shared services provider failed. The provider running at... is not a valid Shared Server provider."

I had test to connect in other PC and it works fine. Besides, i tried to connect to 2 servers (Development ande Production) and the same error is shown.

I had uninstall and install SmartView and nothing changed. I tried Smart View11125000 and the same error is shown.

 

Somebody know about this issue? or can help me??

Regards!!

Natalia

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