1 Reply Latest reply: Sep 30, 2013 9:33 PM by user13121628 RSS

    ASO (HPCM) Smartview retrieves times out

    user13121628

      Hello,

       

      We have been running into an issue when trying to drill down to AllLevel0 members for one of the dimension in ASO (HPCM) application. Initially, we were getting the error about timeout increase netretrycount and netinterval time. So following setting were applied.

       

      Increase net settings on Essbase.cfg

      Added the registry setting on the local machine

       

      These two setting didn't assist.

      Next increase the cache on ASO application which helped some. But created another message after trying to drill down for few mins - Concern requests are not allowed. So I check the EAS and seeing the SpreadSheetOpertion in progress. However, Smartview is still seating at the parent level.

       

      Anyone with knowledge base of Gleen S, John B. or Cameron please assist.;)

       

      Thanks,