1 Reply Latest reply: Oct 12, 2013 1:44 PM by 974983 RSS

    Workbench getting crashed

    SunilN

      Hi All,

       

      I am using Workbench 2.1.2 and Experience Manager 2.1.3 MDEX 6.4.1 version of Endeca software. My workbench get very slow and didn't any things I have checked workbench log and found below logs in catalina.log file.

       

      EVERE: Servlet.service() for servlet jsp threw exception

      java.lang.NullPointerException

        at com.endeca.etools.platform.web.MenuNode.getAllowedChildren(MenuNode.java:101)

        at com.endeca.etools.stripes.MenuActionBean.loadAllowedTabs(MenuActionBean.java:84)

        at com.endeca.etools.stripes.MenuActionBean.load(MenuActionBean.java:37)

        at sun.reflect.GeneratedMethodAccessor124.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at net.sourceforge.stripes.controller.DispatcherHelper$6.intercept(DispatcherHelper.java:403)

        at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:157)

        at net.sourceforge.stripes.controller.BeforeAfterMethodInterceptor.intercept(BeforeAfterMethodInterceptor.java:107)

        at net.sourceforge.stripes.controller.ExecutionContext.proceed(ExecutionContext.java:154)

        at net.sourceforge.stripes.controller.ExecutionContext.wrap(ExecutionContext.java:73)

        at net.sourceforge.stripes.controller.DispatcherHelper.invokeEventHandler(DispatcherHelper.java:401)

        at net.sourceforge.stripes.tag.UseActionBeanTag.doStartTag(UseActionBeanTag.java:162)

        at org.apache.jsp.layouts.standard_jsp._jspx_meth_s_005fuseActionBean_005f0(standard_jsp.java:977)

        at org.apache.jsp.layouts.standard_jsp._jspService(standard_jsp.java:282)

        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)

        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)

        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)

        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:551)

        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:488)

        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

        at org.apache.jasper.runtime.PageContextImpl.doInclude(PageContextImpl.java:650)

        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:644)

        at net.sourceforge.stripes.tag.layout.LayoutRenderTag.doEndTag(LayoutRenderTag.java:122)

        at org.apache.jsp.errors._404_jsp._jspx_meth_s_005flayout_002drender_005f0(_404_jsp.java:192)

        at org.apache.jsp.errors._404_jsp._jspService(_404_jsp.java:102)

        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)

        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)

        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

        at net.sourceforge.stripes.controller.StripesFilter.doFilter(StripesFilter.java:181)

        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)

        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:438)

        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)

        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)

        at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:416)

        at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:343)

        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:144)

        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:567)

        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

        at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:859)

        at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:574)

        at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1527)

       

       

      My Question why it is generating any one face this issue ? Can you guys please share my how I can resolve it.

       

      Thanks in advance.

      Sunil N