We have an item A - we can only see 4 rows with item A in Cycle Count entries and Approval screen but there are another 60 stuck in Open interface. As a newbie to cycle count, we want these 60 to get aappeared in Cycle Count entries and Approval screen.
We tried deleting the from Cycle count open Interface but no use. Please help. We need make these 60 rows disappear in Open interface and get back to Cycle count screen. When we try to process from interface it throws and error - Count List Sequence does not match. Item and SKU information are required to process this count.