Can you please mention the version of EM in use? Is it 18.104.22.168?
Also, which browser are you using? Can you try using FireFox and let us know if you run into the same issue?
EM is v22.214.171.124.0
The browser I'm using is Internet Explorer 9.0, I don't believe I can load another browser (not without jumping through a lot of hoops, security rules) but I believe one of my co-workers might have it already, I'll ask him to give this a try.
Will be great if you can try out Firefox. Else, for IE9, make sure:
- XMLHTTP is enabled
- ActiveX is enabled
- compatibility mode is disabled
The following text has been added to the EM PS2 Support Notes:
Multiple iFrame Requests Issued When Navigating Using Internet Explorer 9
When certain buttons are clicked in the Internet Explorer 9 browser, multiple
http requests are sent to the OMS from the browser, which can cause
interference due to multiple requests. Failures, such as "Internal server
error", can be observed.
As a fix, apply patch ARU 16398313.