0 Replies Latest reply: Nov 12, 2013 5:04 AM by Sumeet Darode RSS

    error when loading contents

    Sumeet Darode
      You have encountered an unexpected error. Please contact the System Administrator for assistance.
      Message:PageLoad()
      Exception:Object reference not set to an instance of an object.

       

      hi

       

      I am able to import and publish packages successfully and also able to create the knowledge paths. However when we load the contents from the knowledge paths and click on 'Start' the page gives out the above error. This is happening after we implemented Siteminder for SSO with UPK version 11.0

      I tried to launch the Title Direct Launch URL for the content from the titles (Manager > Title > Edit title > copy the Title Direct Launch URL) and put it in the browser but it still results in the same error.

      any suggestions about where the things are going wrong?

       

      thanks and regards,

      SD