We are using Hyperion Strategic Finance (Version: 22.214.171.124.0.775) on a server XYZ. The shared services database (Oracle) has moved from an old server to a new server.
When trying to configure the new database for the Shared Services we are not able to edit the Database Details.
Can someone please help us with this issue?
Thanks and Regards,
Have you tried editing <HYPERION_HOME>\common\config\product\hub\126.96.36.199\hub_1_config.xml as this contains the configuration info.
You can also take a look at the following Oracle support doc - "How To: Re-Configure Hyperion 9.3.3 Repository Databases (Doc ID 1355556.1)"
If you have tried editing the xml file as described by the support document then the other option is to edit property files but you really need to have an understanding of all the files that need changing, it may be best to raise a call with Oracle.
We had been working with Oracle on this and unluckily the config files went corrupt. We have performed a fresh installation of Shared Services on a new Hyperion Home location (D:\Hyperion_NEW) but we have the HSF already installed on the previous location (D:\Hyperion). When I run the configuration utility now, it goes rightly to the Hyperion_NEW path for the products to configure but here we do not have HSF.
Do we need to perform a fresh installation for HSF as well?