0 Replies Latest reply: Nov 14, 2013 4:36 AM by user409060 RSS

    Oracle Service Contracts


      While creating the service requests in field service after clicking the get_contract button the contracts that users are expecting is not found


      I verified in metalink 395918.1 document as suggested the converage template for the active contracts having the same business process.


      The contracts are active valid contracts, can you help me to find out the cause of the issue as to why it is not being loaded in All Contracts.