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7 Replies Latest reply: Dec 2, 2013 2:43 AM by 20eaf695-23cc-430d-9557-a7c37be31ec4 RSS

Oracle INS-01331 Error

20eaf695-23cc-430d-9557-a7c37be31ec4 Newbie
Currently Being Moderated

Hi there,

 

Can anybody help please, this is just driving me crazy.

 

I am trying to install Oracle 12c but I keep getting the above error no matter what.

Before I decide to seek help I did a lot of research and I believe I have exhausted all options.

 

I have checked C$ sharing, it is enabled and accessible just fine.

I am an Administrator so no problems there, checked C$ sharing granting every concievable access to everybody.

 

Every time I run the installer I am noticing the following:

1) services.msc - OracleRemExecServiceV2- it is running

2) as per suggestion, I am stopping this service then rerunning the installer as Administrator but then service starts again and when I check 'Temp' folder through Explorer

    I am told that folder is not accessible because of OracleRemExecServiceV2 which is running.

3) Stopping the service and rerunning the installer takes me back to square one,service running temp folder not accessible.

 

How do you stop the damn thing from locking the folder as I believe that is what is the problem is.

 

If that is not possible,is it possible to repoint setup to use a different folder as temp folder during the installation so that it doesn't complain about temp folder being locked?

 

I have rebooted a few times but the scenario and subsequent error is the same, this is really causing me a lot of problems as I have already lost a lot of time.

 

Any help will be greately appreciated.

 

*******************************************************************************************************************************************

Cause - Failed to access temporary location


Action - Ensure that the current user has required permissions to access temporary location

  • 1. Re: Oracle INS-01331 Error
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated

    Pl post OS details and the contents of the install log file

     

    HTH
    Srini

  • 2. Re: Oracle INS-01331 Error
    20eaf695-23cc-430d-9557-a7c37be31ec4 Newbie
    Currently Being Moderated

    Hi Srini,

     

    Apologies for the delay in responding, I have been incredibly busy.

     

    U run the installer as an Administrator and I am getting the same message.

    When I check Temp installation folder I can see two files being generated:

     

    oraInstall2013-11-21_10-07-47AM.err

    and

    oraInstall2013-11-21_10-07-47AM.out

     

    I have refreshed the explorer but they are both blank, no entry has been made so I am not sure if there is someplace else I need to check to collect installation log entries.

    Other than these two files I don't seem to be able to find any other installation generated log file unless I am missing something.

     

    Many thanks for your time.

     

    I am not sure if this will help but this is what I managed to get from installation window:

     

    Cause - Failed to access the temporary location.

     

    Action - Ensure that the current user has required permissions to access the temporary location.

     

    Additional Information:

     - Framework setup check failed on all the nodes
    - Cause: Cause Of Problem Not Available
    - Action: User Action Not Available
    Summary of the failed nodes
    ldenamw7lnr02
    - Version of exectask could not be retrieved from node "ldenamw7lnr02"
    - Cause: Cause Of Problem Not Available
    - Action: User Action Not Available
  • 3. Re: Oracle INS-01331 Error
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated

    Pl confirm your OS a listed as a supported version in the Install guide - Oracle Database Preinstallation Tasks

     

    The location of the install log is documented in the Install Guide - Troubleshooting the Oracle Database Installation

     

    Pl confirm you are executing setup.exe by right-clicking and selecting  "Run As Administrator"

     

    HTH
    Srini

  • 4. Re: Oracle INS-01331 Error
    20eaf695-23cc-430d-9557-a7c37be31ec4 Newbie
    Currently Being Moderated

    Hi Srini,

     

    Please find included details as requested:

     

    -OS: Windows 7 Enterprise (64bit 6GB RAM)

    -I am indeed running the installer by right clicking and selecting 'Run as Administrator'

    -I have located installation file and it is too big to copy-paste here so I will only paste section where it is failing below.

     

    It is all pointing to the fact that my account for some reason cannot write to Temporary directory.

    I am an Administrator on the machine, I do have a full Admin rights.

    I have aso checked that C$ is available and it is just fine, I have double checked.

     

    ****************************************************************************************************************************************

    INFO: Completed validating view at state <supportedOSCheck>
    INFO: Validating state <supportedOSCheck>
    INFO: Verifying target environment...
    INFO: Checking whether the IP address of the localhost could be determined...
    INFO: Completed verification of target environment.
    INFO: Verifying setup for installer validations
    INFO: Overall status of CVU API call:OPERATION_FAILED
    SEVERE: [FATAL] [INS-30131] Initial setup required for the execution of installer validations failed.
       CAUSE: Failed to access the temporary location.
       ACTION: Ensure that the current user has required permissions to access the temporary location.
    *ADDITIONAL INFORMATION:*
    - Framework setup check failed on all the nodes
    - Cause: Cause Of Problem Not Available
    - Action: User Action Not Available
    Summary of the failed nodes
    ldebmw7lnr02
    - Version of exectask could not be retrieved from node "ldzebamw7lnr02"
    - Cause: Cause Of Problem Not Available
    - Action: User Action Not Available

    INFO: Advice is ABORT

  • 5. Re: Oracle INS-01331 Error
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated

    What are the environment variables TEMP and TMP set to when executing the install ? Is there already another Oracle install on this server ? If so, MOS Doc 1580119.1 may be relevant

     

    HTH
    Srini

  • 6. Re: Oracle INS-01331 Error
    20eaf695-23cc-430d-9557-a7c37be31ec4 Newbie
    Currently Being Moderated

    Hi Srini,

     

    Here they are:

     

    User Variables:
    Temp:
    %USERPROFILE%\AppData\Local\Temp
    Tmp:
    %USERPROFILE%\AppData\Local\Temp

    System Variables:
    TEMP:
    %SystemRoot%\TEMP
    TMP:
    %SystemRoot%\TEMP

     

    I can see TEMP and TMP in both User and System variables.

     

    I used to have Oracle installation but that is no longer in use.

    I have also checked and I can confirm that there is no ORACLE_HOME environment variable set.

    I will check 'MOS Doc 1580119.1' now as you advised.

  • 7. Re: Oracle INS-01331 Error
    20eaf695-23cc-430d-9557-a7c37be31ec4 Newbie
    Currently Being Moderated

    I managed to find a solution so I am posting it below hoping that somebody might find it useful.

     

    The only way I could make it work after having tried absolutely everything available on the Internet with regards to this error was to do the following:

    -Download 'Unlocker' - free software which tells you which program is using your folder

    -Kill all processes using your ...\Temp folder

    -Right click on CMD.EXE - Run As Administrator

    -Navigate via MSDOS prompt to your 'Local' directory which is one level above 'Temp' directory which Oracle installer is using

    -Rename Temp to Temp1 via DOS Command

    -Open File Explorer - navigate to 'Local' folder

    -Create Temp folder

    -Run Installer.exe as an Administrator and it works

     

    I hope this helps.

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