1 Reply Latest reply: Nov 23, 2013 2:12 AM by ShantanuK RSS

    issue while seraching after i  enabled records Management.

    Divyanshu

      Hi,

       

      I am getting this issue is searching after i have enabled the URM by creating a provider.

      below is the stack trace:

       

      Event generated by user 'weblogic' at host 'Host'. Unable to retrieve search results. [ Details ]

       

       

      An error has occurred. The stack trace below shows more information.

       

       

      !csUserEventMessage,weblogic,Host!$!csSearchUnableToRetrieveSearchResult

      intradoc.common.ServiceException:

      *ScriptStack GET_SEARCH_RESULTS

      3:getSearchResults,**no captured values**

              at recordsmanagement.RmaSearchService.getSearchResults(RmaSearchService.java:117)

              at sun.reflect.GeneratedMethodAccessor2357.invoke(Unknown Source)

              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

              at java.lang.reflect.Method.invoke(Method.java:601)

              at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)

              at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)

              at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)

              at intradoc.server.Service.doCodeEx(Service.java:620)

              at reportpublisher.RPServiceHandler.getSearchResults(RPServiceHandler.java:182)

              at sun.reflect.GeneratedMethodAccessor2356.invoke(Unknown Source)

              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

              at java.lang.reflect.Method.invoke(Method.java:601)

              at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)

              at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)

              at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)

              at intradoc.server.Service.doCodeEx(Service.java:603)

              at intradoc.server.Service.doCode(Service.java:575)

              at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)

              at intradoc.server.Service.doAction(Service.java:547)

              at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)

              at intradoc.server.Service.doActions(Service.java:542)

              at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)

              at intradoc.server.Service.executeActions(Service.java:528)

              at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)

              at intradoc.server.Service.doRequest(Service.java:1956)

              at intradoc.server.ServiceManager.processCommand(ServiceManager.java:437)

              at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)

              at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1354)

              at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1731)

              at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)

              at sun.reflect.GeneratedMethodAccessor1297.invoke(Unknown Source)

              at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

              at java.lang.reflect.Method.invoke(Method.java:601)

              at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

              at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

              at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)

              at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1704)

              at idcservlet.IdcFilter.doFilter(IdcFilter.java:457)

              at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

              at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)

              at java.security.AccessController.doPrivileged(Native Method)

              at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)

              at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)

              at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

              at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

              at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

              at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

              at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)

              at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

              at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)

              at java.security.AccessController.doPrivileged(Native Method)

              at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)

              at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)

              at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

              at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

              at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

              at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

              at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)

              at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)

              at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

              at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

              at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

              at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

              at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

              at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

              at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

      Caused by: intradoc.common.ServiceException: !csSearchUnableToRetrieveSearchResult

              at intradoc.server.SearchManager.retrieveSearchInfoAsBinder(SearchManager.java:295)

              at intradoc.server.SearchManager.retrieveSearchInfo(SearchManager.java:148)

              at recordsmanagement.RmaSearchService.retrieveAndFixSearchResults(RmaSearchService.java:250)

              at recordsmanagement.RmaSearchService.retrieveSearchInfo(RmaSearchService.java:185)

              at intradoc.server.SearchService.doLocalSearch(SearchService.java:1377)

              at intradoc.server.SearchService.getSearchResults(SearchService.java:670)

              at recordsmanagement.RmaSearchService.getSearchResults(RmaSearchService.java:100)

              ... 65 more

       

       

      Please Suggest .

       

      Thanks & regards

      Divyanshu