How are you performing your import? via the normal workflow import option or the Activities / Journal option which should be the way to import journals?
I was trying to do it via the workspace import option since that is how our users post journals. I tried using the Activities / Journal option and it worked. Thank you!
Could you explain the difference? Why it will only work using method 2?
Thank you again.
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Importing Journals from XLS templates using Activities > Journal Option will not use the import format.
In any case, you can configure FDM to import journals from txt files and therefore using the import format.