9 Replies Latest reply: Mar 16, 2014 6:13 PM by Steve Fitchett RSS

    Ancestor postion under smartview options greyed for some users


      Hello all,

        I have a question.  We have noticed that for some of our users the the Ancestor Position is greyed under Options\member options\ in the Ribbon in Smartview.  We are on version 271).  I have verified the version with the user and the user has confirmed that he is not accessing thru the Planning smartview.  What are some of the things that would cause it to grey for some and not others?