3 Replies Latest reply: Dec 27, 2013 6:30 AM by Vanathi-Oracle RSS

    Oracle BI Publisher Desktop Installation Error

    hal9000jw

      Here is the answer from MOS to the thread Oracle BI Publisher Desktop Installation Error...

       

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      -- Symptoms

      ---------------------

       

      When attempting to install BI Publisher Desktop 11g (11.1.1.6.0) for 32-bit Office on Windows 7 64-bit. During the installation process, the following error message displays and the installation fails:

       

      Please make sure JRE version 1.6 or later is installed

       

      Java JRE 6 update 32 is installed on this PC; no other Java versions are installed.

       

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      -- Cause

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      Bug 14091878: ERROR WITH BIPUBLISHERDESKTOP32.EXE INSTALLATION

       

      BIP Desktop installer might be corrupt

       

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      -- Solution

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      Complete the following steps:

       

          Download the offline installer for Java from this page:

          http://www.java.com/en/download/manual.jsp

       

          Make sure to download both Windows Offline (32-bit) and Windows Offline (64-bit).

       

          In Windows, go to the Control Panel --> Programs and Features.

          From the list of installed programs, uninstall all Java / JDK programs from your PC (both 32-bit and 64-bit)

          Reboot the PC

          Install the Java Windows Offline (32-bit)

          Install the Java Windows Offline (64-bit)

          Reboot the PC

          Install Oracle BI Publisher Desktop

        • 1. Re: Oracle BI Publisher Desktop Installation Error
          Parham

          u should download and install BI Publisher Desktop 11g (11.1.1.6.0) for 64-bit Office on Windows 7 64-bit

          just this

          • 2. Re: Oracle BI Publisher Desktop Installation Error
            hal9000jw

            That would be great if 64-bit MS Office is installed, but it isn't in this case.  If you are running a 64-bit O/S with 32-bit MS Office, follow the document.  The document also applies for BI Publisher Desktop version 11.1.1.7.0 and Java 7.

            • 3. Re: Oracle BI Publisher Desktop Installation Error
              Vanathi-Oracle

              hi,

               

                 I have the installed the same BI Publisher Desktop 11g (11.1.1.6.0) of 32 bit for Windows 7 64-bit. Just add the below code in your configuration setting file of your oracle BI publisher standalone(server side)-> install-> there you can find a file called oraparam.ini (its a configuration settings file).

               

              code is

              "

              [Certified Versions]

              #You can customise error message shown for failure, provide value for CERTIFIED_VERSION_FAILURE_MESSAGE

              Windows=4.0,5.0,5.1,5.2,6.0,6.1

              ------

              -----

              -------

              [Windows-5.2-optional]

               

              [Windows-6.1-required]

              # Minimum display colours for OUI to run

              MIN_DISPLAY_COLORS = 256

              # Minimum CPU speed required for OUI

              # CPU = 300

                                   "

               

              Red mark is the code which you need to add in the configuration file. black marked code is the code which already exiting in the file.

               

              add this code before installing the desktop. then try to install. this time the software will install successfully.