1 Reply Latest reply: Jan 1, 2014 9:49 PM by jwellsnh RSS

    Incident Tracking - Ticket Validations


      Page 50 displays ticket detail information.  Over in the right side-bar is a control entitled, Validations.  A link within the region displays a modal page attempting to pull data from the eba_intrack_verifications table relative to the ticket being viewed.


      Sample data is not provided and it is not clear what being validated relative to a ticket.  Can anyone shed any insight on this application feature?