Can I ask you to send your install logs to this address and IP address?
JAVAINSTALL dash FEEDBACK_WW at ORACLE dot COM
Get your ip addresss: whatismyip.com
Get your log files: Java software installation log files
The IP address will let us determine if the server hosting those files in your region are having issues. The log files will help determine what the underlying issues may be.
Is the message that the file is missing or corrupt? We have been seeing reports of a corrupt file, not missing, but both are concerning none the less.
I am also getting the same message and can't install jre-7u45-windows-i586 on win 7 64 bit.
You asked if the file is missing or corrupt. This is the message I get: Java jre 1.7.0_17-c.msi Not Found_101713 - stealthsub's library
I cleaned up / unistalled all of my Java stuff because I always see notes about uninstalling old Java before installing new Java.
I cannot find jre 1.7.0_17-c.msi on my computer.
Roger, I get that same message using the online or the offline installer. Sorry, I cannot seem to get this forum to let me post the image of the popup.
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package jre-1.7.0_17-c.msi* in the box below.
That is what I get with either installer.
I downloaded both the 32 & 64 bit offline versions of Java 7 U45. 32 bit file is 28.360MB, the 64 bit file is 29.976MB. I tried installing both and both gave me the same error messages I noted yesterday.
When I cancel the install (since I don't have the requested file), I get this error message: Error_Message_When_Cancelling_Jave_7_Update_45_32_Bit_Install - stealthsub's library
If I just click OK, rather than cancel, I get this message: Java_7_Update_64_Bit_Needs_Java_7_Update_25_in_order_to_Install - stealthsub's library
Since these are the offline versions, they should be fully independent installers and should not need anything on my computer ???
So why are they asking for the Java 7 Update 25 location on my computer ?
How can I get Java 7 Update 25 so I can install it and then try installing the latest Java versions again ?
Thanks for your help.
I downloaded both the OFFLINE versions of the 32 bit and 64 bit versions of Java 7 update 45. They will not run -- the 32 bit says I need jre 1.7.0_17-c.msi installation package. How can I get this so I can install the latest Java ? Aren't the offline versions supposed to have everything needed to install J7 U45 ?
I had a friend who has windows Vista 32bit, just like me copy her jre1.7.0_17-c msi* installation package from her computer. I put it where it said that mine could not be found and it still popped up the same thing saying it was not there. I am now convinced that JAVA has stopped supporting any computer outside of Windows 8. Java is now removed from my computers, programs and registries.
I just removed all traces of Java from a computer I am working on, then downloaded the newest version of JAVA for my client. Even with no trace in the Programs, Users, or Registry, the stand alone offline installer still will not install. Why is it that the offline installer is not a complete installer, why does it look for that same program; jre1.7.0_17-c msi* installation package? You need to fix this issue. This is another computer, Windows 7 32bit, that I have had to remove this program from.
From what I can tell, this is a just a bad path in the upgrade process. I was able to get past it by looking in C:\Users\username\AppData\LocalLow\Sun\Java\ and finding the folder that is the same version as the error is complaining about. In my case, it was 7.17. Inside the folder, which was called jre1.7.0_17 for me, I found the missing .msi file. From this point, you have two options. You can either copy the .msi file to the location that the upgrade is expecting it, or when you get the upgrade error, you can click on browse and then navigate to the location above, pointing it to the .msi file that the upgrade can't find.
A couple of things to note:
- The C:\Users\username folder I used the username of the account I was logged in as, so be sure to look for that as it applies in your case.
- The C:\Users\username\AppData folder is a hidden folder. You either have to turn on hidden folders/files or type AppData in the Address Bar when you reach that point.
- I did get a .dll error when I pointed to the location with the missing .msi file, but it continued and Java doesn't appear any worse for the wear.
Hopefully this helps everyone out!
I have used a new installer, there is no pre-existing Oracle or JAVA
folders on the computer.
"Life is a school, and people must understand that just because they are
not in a classroom, that they are in a school. Only death stops that."
Please pray for America. We are going down a path of destruction and
only God can change it. *
On Wed, Feb 5, 2014 at 3:06 PM, community-admin <