Please update your forum profile with a real handle instead of "user13140461".
I've just discovered the packaged application "Issue Tracker" and presented to colleagues.
One of them asked if one had to connect to the web interface to update projects and issues or if it was possible to do it via email.
In case it is possible, I would appreciate if somebody could tell me where I can find the syntax to use for such email update.
If not, could this be added to a future version of the application (btw is it technically feasible?)
There is no basic "syntax" to do this, but it is technically feasible. See the following threads for examples of how to access email using PL/SQL and SQL: