6 Replies Latest reply: Apr 24, 2014 3:32 PM by user5729760 RSS

    Hyperion 8.3 -> Error Accessing Low Level Security Information. Server Error (1003)

    user5729760

      Hello,

       

      Need some help.

       

      We have just encountered the below issue in one Brio environment. Anyone encountered this issue in the past. Here's the details.

       

      Error Accessing Low Level Security Information. Server Error (1003) : Failed to acquire access to database.

      Oracle Error -1 : ORA-12154: TNS: Could not resolve service name

       

      Did some validation by issuing tnsping to oracle db from our server and able to get response.

       

      What's interesting though was we tried running other reports that connects to MSSQL server but get the same response.

       

       

      Appreciate your help.

       

      Thanks,

       

      Manny