2 Replies Latest reply: Apr 29, 2014 11:00 AM by 1542923 RSS

    EDQ Quick Start Windows Installer Guide  - How to force install/uninstall


      Hi All.


      PC has had a sulk and I now have problems with uninstalling and/or reinstalling the quick installer. (Windows 7 64 bit)


      I've lost the underlying directories from the initial the install, now when I try to install it wants to do an upgrade and fails as it can't find director.properties


      Can't uninstall using uninstallDirector.exe as that can't find install.properties.


      Tried following https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=536030432269736&id=1384937.1&_afrWindowMode=0&_adf.ctrl-state=uybjglonn_254


      The dnInstaller removeshortcuts type steps fail becuase MSVCR71.dll is missing.


      The java -jar install.jar removeshortcuts fails, if I try something like java -jar install.jar --force --gui --installproperties=install.properties removeshortcuts if fails trying to load a 32 bit dll on a 64bit os.

      Any ideas how to force an unintsall or install through?

      thanks in advance