10 Replies Latest reply: May 19, 2014 3:16 PM by user12029791 RSS

    Create employee ADI is failing for Canada, but running wrapper on back end is ok

    user12029791


      Hi,

      We have been using a custom ADI to load employees any time we have a new acquisition. Recently, this ADI began failing for Canada only. However, we are able to run the wrapper successfully from the back end, passing the exact parameters as in the ADI spreadsheet. The error that is being returned by the ADI is -

       

      BEN BEN_92224_PEO_GROUP_PRFL_FAIL  : The compensation object you are processing failed on the people group profile criteria.

       

      Does anyone know how to fix this? I am having difficulty troubleshooting this one since the api calls run fine when I step through the code.

      Thanks,

      Ellen