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Presumably you have a typo and the error is "SCAN name could not be resolved"?
You say you have the scan name configured in DNS and you checked to see if you can resolve it from another server which you could.
Can you resolve the name from the server where you are getting this error?
Thanks so much Freddie Essex!
The issue now is resolved. There are some problem on my dns server, after I clear those dns record and input again. Now it's working fine.
Thanks so much!