5 Replies Latest reply on Jul 14, 2014 6:09 PM by SamerO

    Cannot create nor open HSF Entity file through Smart View's Strategic Planning Extension




      I hope this is the right forum fro my question:


      I am running into the following error whenever I try to open or create an Entity file for Strategic Planning through Smart View:


      "Retrieving the  COM class factory for component with CLSID {91F4A358-5644-4D48-90E7-09ED8E90C8EF} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x90040154 (REGDB_E_CLASSNOTREG)).


      Has anyone experienced this before? Are there any tasks that need to be carried out on the client OS like windows registry update or anything like that?


      Any help or pointer in the right direction would be very much appreciated.  Also, is there forum/community here for HSF?