4 Replies Latest reply: Aug 25, 2014 3:05 AM by Jon632 RSS

    RMA transaction asking for reservation?

    Jon632

      Hi!

      I am trying to make a RMA transaction referencing an invoiced sales order with a lot-controlled item. After entering all the details, I Booked the order. First, it gave me the error "There is no subinventory specified on the line", so I entered the subinventory under Shipping tab. I progressed the order (Inventory Interface - Eligible) and another error popped-out - "The item is under revision/lot/locator, but no reservation exists. Please reserve inventory before performing Inventory Interface". I tried to reserve it (even though I greatly doubt it) under Tools - Scheduling - Reserve and gave me the note -  "Your action did not result in any scheduling requests".

      Do I supposed to reserve an RMA?!? What is probably I missed?

       

      Thanks.