5 Replies Latest reply: Aug 24, 2014 2:28 AM by Srinath Menon-Oracle RSS

    Content Server Request Fail

    2701858
      Content Server Request Failed
      Error Unable to retrieve content. Unable to execute service method 'resolveFolderPath'. The error was caused by an internally generated issue. The error has been logged

       

       

       

       

      When  I type ip address 172.12.12.7:16200/cs in the browser this message show to me. and the logs is

       

      An error has occurred. The stack trace below shows more information.

      !csUserEventMessage,anonymous,10.88.12.242:16200!csFileServiceUserAgent,Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Firefox/31.0,GET!csCollectionUnableToDownloadFile!csUnableToExecMethod,resolveFolderPath!syServiceRuntime,java.lang.StringIndexOutOfBoundsException: String index out of range: -1
      intradoc.common.ServiceException: !csCollectionUnableToDownloadFile!csUnableToExecMethod,resolveFolderPath
      *ScriptStack COLLECTION_GET_FILE
      3:resolveFolderPath,**no captured values**
        at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
        at intradoc.server.Service.buildServiceException(Service.java:2260)
        at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
        at intradoc.server.Service.createServiceException(Service.java:2249)
        at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:102)
        at intradoc.server.Service.doCodeEx(Service.java:533)
        at intradoc.server.Service.doCode(Service.java:505)
        at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
        at intradoc.server.Service.doAction(Service.java:477)
        at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
        at intradoc.server.Service.doActions(Service.java:472)
        at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
        at intradoc.server.Service.executeActions(Service.java:458)
        at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
        at intradoc.server.Service.doRequest(Service.java:1890)
        at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
        at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
        at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343)
        at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
        at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
        at sun.reflect.GeneratedMethodAccessor430.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
        at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
        at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
        at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
        at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
        at java.security.AccessController.doPrivileged(Native Method)
        at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
        at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
        at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
        at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
        at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
      Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1
        at java.lang.String.substring(String.java:1937)
        at collections.CollectionUserHandler.resolveFolderPath(CollectionUserHandler.java:1488)
        at sun.reflect.GeneratedMethodAccessor438.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
        at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
        at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
        Please help any one on that problem