Thanks for the update. I have figured this issue. I installed the wrong version (64 bit) instead of 34 bit. Once I installed the 34 bit .exe it worked fine.
I have the same problem as above but a kind of its owns.
I have 64 Bit word and Excel and i have installed the BI Publisher for 64 Bit. The issue is i do not see the BI publisher plug -in on my word document but only see it on my Microsoft excel.
But on Word document
I Have tried all the combination of the above solution but for some reason the PLug in fails to appear on my word document.
Please let know the solution at the earliest.
1. Go to File > Options > Trust Center
2. Click on Trust Center settings and Click on Add-ins
Can you please provide us a screenshot of what appears in this dialog? Most likely, your BI Publisher add-in is listed under Inactive add-ins.
i had Microsoft Office 2013 64 bit and it was not accepting the BI publisher desktop for 64 bit but only accepted the 32 bit.
So i got my IT team to downgrade my office 2013 to 32 bit and installed the 32 bit bi publisher desktop and it worked fine.
please verify your ms word architecture
if its 32-bit then install 32-bit BI desktop else 64-bit
Please check for your architecture i.e if its 32-bit or 64-bit
Also run the setup as administrator even though you the admin of your tool
JUNE 14 / 2017
MS Office 365 Personal Solution:
1. Verify that the WORD is in version 32. (File / Account / About Word)
2. It must be in 32 bits of not being uninstalled and reinstalled (Microsoft allows reinstallation). Default on NEW computers comes preinstalled but 64 bit version.
3. Download the 32-bit BI version (ONLY 32 BITS)
4.100% functional after reviewing forums.
5. Luck. It works for me.
This approach is work for me, after I look to microsoft word version that mention 32 bit, I do above step, and now BI publisher is working properly...
Ok. Thanks !!!
I am also having problems with this. My computer is 64 bit, yet our Word is 32 bit.
I first installed the 32 bit version of BI Publisher, and it broke all of my Office products and we had to re-image my machine. After that, I installed the 64 bit version and all seemed to go well. But now when trying to import an XML file, I get a "Message 39" error.
Does anyone know a way to get this working?