botsui Internal Server Error

amro alfares

    Hello,

     

    We have subscribed to Oracle OMCe and created and provisioned an Oracle Mobile cloud enterprise instance successfully.

    And It worked fine for couple of days, then after that once i login and navigate to the botsui console, I am getting an internal server error, PFA the image attached.

    botsui internal server error.PNG

     

    Any advise how to recover from this error?

     

    Thanks in advance,

    Amro