First delete cache and tmp folders from foundation managed server and also delete browser cache. Try to login, if not logged in check out logs to find any error is recorded.

If you are not able login with your credentials, try to change password from backend schema tables and try to login.

Hyperion Installations and Implementations: How to change admin password in Hyperion Shared services

Thanks,

Mady

Hi,

I don't think there is separate login available for Shared services console in 11.1.2.4. It was there in previous versions. So you have to check the shared services logs, clear temp files in database, clear cache. if not working then you can reset the password to 'password' by the steps mentioned by Madhusudhan.

Regards,

Rajesh K

Hi,

I don't think there is separate login available for Shared services console in 11.1.2.4. It was there in previous versions. So you have to check the shared services logs, clear temp files in database, clear cache. if not working then you can reset the password to 'password' by the steps mentioned by Madhusudhan.

Regards,

Rajesh K

Hey Srini,

You are lucky, you replied same answer twice, got 2 helpful points. just kidding.

Thanks,

Mady