We ran into this issue in 12c.
We went into the dashboard properties and changed the Style to be 'SkyrosCloud' and that fixed the issue. Now the users are able to see the graphs using IE.
Give this a try and see if it helps.
We are using OBIEE 12, Surprisingly, I tried style "FusionFX" and it is working fine from few days but I was not sure either it is a permanent solution or just the solution for this dashboard graph only.
Rai Qaiser Hussain wrote:
There were 23 "12c" which all behave differently as software versions do. Please do always provide a precise version:
We are using OBIEE 126.96.36.199.0 version.
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I probably have posted this about 10 time sin the last 12 weeks, but let me be clear once more - and I will probably add this to every reply now.
1.) 188.8.131.52.0 is an unpatched "dot zero" release and as such not recommendable as soon as the first bundle patch has been released. After three bundle patches over a timeframe of 16 months no one should be using the basic dot zero release anymore.
2.) 184.108.40.206 is about to reach the end of its supported lifecycle in terms of error correction - which stops April 2019:
This error correction support document should be known and understood by anyone working with the product.
3.) The required and recommended bundle patches for all OBI version are noted in this document:
Likewise, this document should be known and understood by anyone working with the product.
thanks for the detailed information