0 Replies Latest reply on Feb 5, 2019 9:11 PM by Michael.R.Taylor-Oracle

    New User/DynID Setup Process For Managed DNS

    Michael.R.Taylor-Oracle

      I am trying to set up a new user for Managed DNS. I created an ID for him in the Manage DNS portal (in "Manage Account" and "Manage Users". When he tries to log in, he gets a message that says he has to log in with an email address. He tried to set up a DynID but received a message that said "Sorry, login credentials invalid" and "Make sure you're using your DynECT Managed DNS credentials to begin enrollment". What are we missing/doing wrong?

       

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      Originally Answered by RotBlitz

      Ensure that you followed this process:
      https://help.dyn.com/how-do-i-get-a-dynid/

      See also https://help.dyn.com/dynid-portal/