Did you change the trigger element of workflow which is pushed in production ?
We cannot change the existing workflow in staging once it is pushed to production.
The trigger element in the workflow was changed in UDesigner in Staging and was pushed into Production yes. I checked to make sure that it had after we imported the configuration package.
The issue we are having has to do with the Workflow Setup > Settings tab in the template in our Production Environment not pulling in any of the Workflow Configuration settings, which were set up in our Staging Environment.
For instance the Creation step should have preassigned Assignees and this is coming in blank. The first approver step should be pulling in Preassigned 3 groups filtered based on an approval path for a specific location and the step completion policy should be set to All - Consensus. This is all blank.