1 Reply Latest reply on Sep 20, 2019 7:18 AM by Martien van den Akker

    Is Office 365 Configuration certified With SOA UMS?

    4044016
    4044016 Sep 19, 2019 6:34 PM

      Hello All,

      I  have configured IMAP (Office365 outlook ) account with User Messaging Service (driver) in SOA instance.

      But it always throws Authentication error as shown below

       

      java.lang.RuntimeException: Authentication failed for incoming email server: user=xx.yy@xyz.com, server=outlook.office365.com:993, sslEnabled=true

       

      Any idea why its failing?

       

      thx

      ramesh

        • 1. Re: Is Office 365 Configuration certified With SOA UMS?
          Martien van den Akker
          Martien van den Akker Sep 20, 2019 7:18 AM (in response to 4044016)

          Hi,

           

          I don't know if there is a particular certification for any IMAP supporting email system.

          But how is your domain setup? Do you have an admin sever domain, that is cloned to a managed server domain folder, from where the managed server is running? So, basically, is your SOA Server running from another domain folder than your AdminServer? Then you might hit the problem described here: https://blog.darwin-it.nl/2018/10/persisting-of-settings-in-soa-suite.html It might be that your

           

          After doing your UMS settigns, bring down the SOA Servers and the AdminServer.  Check the driverconfig.xml from the Managed Server domain, and copy it back to the Admin Server domain. And bring the servers up again. It doesn't completely explain your problems, but I'd check the driverconfig.xml file first. Maybe some of the properties didn't get propagated properly.

           

          Regards,
          Martien