2 Replies Latest reply on Apr 7, 2020 9:26 PM by Lou Patrick

    "Error occurred while sending email"

    3539481

      Hello,

      We could really use some help on this.

       

      We are running Custom Content. All the settings on the email (allow re-send, allow send on exclude etc.) are enabled.

      Our Custom Content successfully sends - we get no errors at any stage - but then on the Campaign Canvas we see "an error has occurred while sending this email".

       

      There's absolutely no way that I can see to retrieve an error or troubleshoot this, and we've been working on it for days so could really use some help.

       

      (Lou Patrick tagging you for visibility)