5 Replies Latest reply: May 10, 2011 4:04 AM by Swetha.Govindraj-Oracle RSS

    Cant make the others see my status

    596235
      Hello.
      Can somebody tell me what messages it's supposed to change with the OCMS so that my sip client can be seen as online to the other contacts?
      Cant seem to manage this out...
        • 1. Re: Cant make the others see my status
          565643
          Hi Joel,

          Few questions.

          1. Are your other contacts all using Communicator?
          2. Does your OCMS server have the presence application installed?
          3. Are your XDMS settings in your Oracle Communicator correctly set to your OCMS instance and HTTP port (typically 8888)?

          As far as SIP underneath, when the Communicator needs to send presence information to other clients, it issues a PUBLISH message. When interested in presence information of other clients, it issues a SUBSCRIBE message. When receiving presence information from other clients, it receives a NOTIFY message.

          For some background reading on SIP, I recommend RFC 3261 and RFC 3265.
          http://www.ietf.org/rfc/rfc3261.txt
          http://www.ietf.org/rfc/rfc3265.txt

          Cheers,
          Adam
          • 2. Re: Cant make the others see my status
            596235
            Hi Adam.
            The thing is that I´m using the sip-communicator client, a open source client, and as far as I can tell is exchanging the correct messages with the server but other users that are connected using Communicator, can´t see is Online but can call him. Other thing that I find odd is that I can send messages from the sip-communicator to others that are using the Communicator but can´t do the other way around... Do you know what is the problem?
            The Presence server is installed and XDMS settings are correct.
            Thanks,
            Joel.
            • 3. Re: Cant make the others see my status
              567247
              Joel,

              This may be because the registration info from the sip-communicator client doesn't indicate that it can handle MESSAGE, thus our Proxy will not forward messages that the client can't handle.

              Can you give us a SIP-level trace of the REGISTER sequence from the sip-communicator?

              Best regards,
              Christer
              • 4. Re: Cant make the others see my status
                596235
                As far as I can tell, the problem is due to the fact that the communicator isn´t sending a PUBLISH after the Register.
                I will try to go deep on this and then I will tell you something.
                • 5. Re: Cant make the others see my status
                  Swetha.Govindraj-Oracle
                  Joel,
                  I am hitting the same issue,were you able to resolve it.I am using Sip Communicator version 1.0-beta1-nightly.build.3364 and not able to get the user see each other's statuses.
                  It doesn't seem to work with any client except Oracle Communicator.

                  Could you please help

                  Thanks!