2 Replies Latest reply: May 14, 2008 10:17 AM by 580183 RSS

    accessing global agenda results in "Service temporarily unavailable"

    581215
      Greetings,

      We are running Oracle Calendar 10.1.2.4, standalone. I have enabled the option "Allow Global Agenda Viewing" in my preference and am able to email the link to my agenda to others. However, whenever we try to access that link, it always results in "Service temporarily unavailable. Please try again later." error. I also see errors like below in my ocas_log file:

      --------------------------------------------------------------------------------
      DATE = Wed Sep 19 16:02:29 2007
      PID = 12486
      TID = 3
      LEVEL = error
      CLASS = Error::System::SecurityService
      CODE = 0022-00-00-00000004
      MSG = The Security service generated a Zecurity Toolkit (ZT) error : -1013.
      --------------------------------------------------------------------------------
      DATE = Wed Sep 19 16:02:29 2007
      PID = 12486
      TID = 3
      LEVEL = error
      CLASS = Error::Data::CalConnection
      CODE = 0001-01-00-00013209
      MSG = You do not have the required access rights to perform this operation.
      --------------------------------------------------------------------------------
      DATE = Wed Sep 19 16:02:29 2007
      PID = 12486
      TID = 3
      LEVEL = error
      CLASS = Error::System::Html::Legacy
      CODE = 0021-01-00-00013209
      MSG = GlobalMain -> CST_CGIVarRetrieve
      --------------------------------------------------------------------------------

      Anyone has any idea what the problem is or where to look?

      Thanks!
        • 1. Re: accessing global agenda results in "Service temporarily unavailable"
          580183
          Sorry, no answer, but we have exactly the same trouble in my office.

          We have a single server (10.1.2.3), managing 5 nodes. Strangely, the URL works on some nodes but not on other nodes !

          The trouble is with the "xen=" part. If I replace the faulty string with a working one, the url works !

          Does anybody have more knowledge about the way the url is generated ?

          Do we have to enable external access to nodes ?
          If yes, where ?

          Thanks.
          • 2. Re: accessing global agenda results in "Service temporarily unavailable"
            580183
            I reply to myself.
            Finally, I have put a SR on Oracle and they have patched some calendar database files.

            They had to do it for each "faulty" node, and the patched addresses were not always the same, so no universal answer to correct the trouble.

            Now public access URL's work fine for us.

            Strangely, the faulty nodes were Linux-based nodes in our previous OCS 9.X installation, whereas good nodes were Solaris-based nodes and so have had to be modified due to big versus little endian byte order between Solaris/SPARC and Linux/x86.