1 2 Previous Next 19 Replies Latest reply: Sep 13, 2013 12:03 PM by Moksh RSS

    Can't apply SWSE config profile

    667711
      Hi i have some problem,
      We use 4 phisical servers

      1) Oracle database (Solaris 10)
      2) Siebel gateway name server (Solaris 10)
      3 )Siebel Application server (Win2003)
      4) siebel -web server (based on Sun Java Web server; Solaris 10)

      I have been configured and applyed all prevus service (such as Gateway; Enterp. server; Database )
      I installed SWSE on Siebel web server.
      After that i genarated logical profile on siebel Gateway name server and copy them on siebel web server.
      when i applying configuration on SWSE he say me that "Execution Failed".
      In log file i can see:


      2021 2008-10-29 16:42:24 0000-00-00 00:00:00 +0300 00000000 001 003f 0001 09 sw_cfg_util 8285 14 /opt/SBA80/sweapp/log/sw_cfg_util.log
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: ConfigMode
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: MainTask
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: MainTaskRemove
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: SWSERoot
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: AdminUser
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: AdminPassword
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: TRACELEVELDEFAULT
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: DeployedLanguage
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: SiebelRootUnix
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: DoubleQuote
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: GatewayAddress
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: EnterpriseServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: RequestComponent
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: RequestServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:24 Executing step: DeleteVirDirs
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Step DeleteVirDirs: failed to run program cmd with cmdline /C del %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%novirdirs.bat
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateVirDirsBatLine1$$DeployedLanguage$$
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2$$DeployedLanguage$$
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2enu
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2deu
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2esn
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2ita
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2nld
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2ptb
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2ptg
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2fra
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2dan
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2fin
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2chs
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2cht
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2csy
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2heb
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2jpn
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2kor
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2sve
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2ara
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: CreateNoVirDirsBatLine2tha
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 Executing step: RunEappsBat
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:26 (icutil.cpp (108) err=3604484 sys=0) SBL-ICF-00004: The input string was null or empty
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:28 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:28 Step RunEappsBat: failed to run program %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%novirdirs with cmdline <NULL>
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:28 Executing step: VerifyDeleteSWSEPhysical
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:28 Executing step: remValuesEAPPS
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:30 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:30 Step remValuesEAPPS: failed to run program cmd with cmdline /C del %%SiebelRoot%%%%OSDirSeparator%%bin%%OSDirSeparator%%eapps.cfg
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:30 Executing step: remValuesLDAPkeyfile
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:32 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:32 Step remValuesLDAPkeyfile: failed to run program cmd with cmdline /C del %%SiebelRoot%%%%OSDirSeparator%%admin%%OSDirSeparator%%ldapkey.kdb
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:32 Executing step: remValueslb
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:34 (ossystem.cpp (96) err=255 sys=0) SBL-GEN-00255: Internal: Error during exec()
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:42:34 Step remValueslb: failed to run program cmd with cmdline /C del %%SiebelRoot%%%%OSDirSeparator%%admin%%OSDirSeparator%%lbconfig.txt
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:00 Error in transferring input values ,num of arrays incorrect 0, expected : 1

      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:00 TransferInputsToValues returned error:3611539 to SetControlValues
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: ConfigMode
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: MainTask
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: MainTaskCreate
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: SWSERoot
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: GatewayUseDefaultRead
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: GatewayCreateDefaultRead
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: AdminUser
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: AdminPassword
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: InputSWSEServerName
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: TRACELEVELDEFAULT
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: DeployedLanguage
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: SiebelRootUnix
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: DoubleQuote
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: GatewayAddress
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: EnterpriseServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: RequestComponent
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: RequestServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: LoadBalancerOption
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: AppServerHostName
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: SCBPort
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: EnableVirtualHosts
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: LoadBalancingServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: eappscfgExists
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: eappscfgExists
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: WebServerInstance
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:02 Executing step: WriteWebServerInstance
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:04 Executing step: ApplyValuescfg
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:04 Executing step: ApplyValuescfgSIA
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:04 Executing step: RestartWebServer
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:04 Executing step: SetMimeTypes
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:06 Step SetMimeTypes: failed to run program %%SiebelRoot%%%%OSDirSeparator%%install_script%%OSDirSeparator%%install%%OSDirSeparator%%UpdateMimeTypes with cmdline %%SiebelRoot%% %%WebServerInstance%%
      GenericLog GenericError 1 000000024908205d:0 2008-10-29 16:44:06 Failed during Execution, err: 5500044


      Can you help me?

      P.S: when applying configuration i didn't checked restart web server and web server is shut down .

      Best Reguards,
      Sorokin Stanislav.

      Edited by: user10487968 on 29.10.2008 8:07

      Edited by: user10487968 on 30.10.2008 1:04
        • 1. Re: Can't apply SWSE config profile
          664562
          Hi,

          here is a case study hope this will help you to solve your problem.


          Symptoms
          SBL-STJ-00152

          I am getting an error when configuring SWSE. I am runing the script from ksh. Please suggest.

          Thanks,


          Solution
          Message 1
          Customer had placed the SWESE Logical Profile in a directory with dash characters.
          While configuring the Web Server Extention, the error SBL-STJ-00152 appears in ghraphical wizard.

          The following error is received in the log file:

          /local/apps/siebel/websrv-80-poc-profile/websrv-80-poc-profile does not exist. Please create the path or choose an existing path.
          ..
          GenericLog GenericError 1 0000000346c42960:0 2007-08-16 16:48:50 Failed during Execution, err: 5500044

          Resolution:
          Dash is not a valid character for directory name. This is noted in the Siebel Installation Guide for UNIX > Installing Siebel Enterprise Server and Related Components :

          "NOTE: The directory name must use standard alphanumeric characters, including the underscore. No other characters or spaces are allowed."

          After placing it in a directory without dashes it worked fine.

          Regards,
          Neeraj Verma

          Edited by: Neeraj Verma on 29-Oct-2008 23:18
          • 2. Re: Can't apply SWSE config profile
            667711
            Ok thanks i'm try it ....

            Edited by: user10487968 on 30.10.2008 0:51
            • 3. Re: Can't apply SWSE config profile
              667711
              Sorry but i use standart symbols, my dir is \opt\SBA80\sweapp
              and my profile path is \opt\SBA80\sweapp\admin\Webserver

              Edited by: user10487968 on 30.10.2008 0:55

              Edited by: user10487968 on 30.10.2008 0:58
              • 4. Re: Can't apply SWSE config profile
                664562
                Hi,

                Userid used to install and configure the swse is not the same as userid who own the webserver.

                use the same userid as the owner of the webserver to reinstall and reconfigure the swse, it will completed successfully.

                Ensure that owner of the swse is the same as owner of webserver, or ensure that owner of the swse has full access to the webserver directory and it's subfolder.

                I hope this may be your problem

                Regards,
                Neeraj Verma
                • 5. Re: Can't apply SWSE config profile
                  667711
                  All installation hase been created by user root.
                  • 6. Re: Can't apply SWSE config profile
                    664562
                    Does all the things are working fine now?
                    • 7. Re: Can't apply SWSE config profile
                      667711
                      No ,in SWSE can't apply configuration, but other components are worked perfect!
                      • 8. Re: Can't apply SWSE config profile
                        664562
                        Did you reconfigured swse ?

                        and used same userid as webserver owner.

                        also ensure that owner of the swse has full access to the webserver directory and it's subfolder

                        Neeraj
                        • 9. Re: Can't apply SWSE config profile
                          667711
                          all component installing and configured by root user, it means that it have all permission in all directorys !
                          • 10. Re: Can't apply SWSE config profile
                            664562
                            when prompted for the “Web Server Instance Location" during the SWSE configuration what is the actual location do you give
                            please give me the location address which you used wihile configuring

                            and also give me the deatils about the parameters you used while configuring swse

                            and let me know which version are you installing?

                            Neeraj
                            • 11. Re: Can't apply SWSE config profile
                              667711
                              Hi ! Thank for waiting,
                              Information about web server:

                              Sun Java System Web Server 7.0U3

                              PRODUCT_SP_VERSION=3
                              PRODUCT_FULL_VERSION=7.0U3
                              JDK_LOCATION=/usr/webserver7/jdk
                              INSTALLED_COMPONENTS=svrcore,svrcore64,admincli,devsupport,langpack
                              PRODUCT_VERSION=7.0

                              Istallation Path:
                              /usr/Webserver7

                              Path to apply web server in SWSE configuratoin

                              /usr/Webserver7/https-siebel-web (where siebel-web is name of my web server)

                              Configuration of SWSE:


                              The Siebel Configuration Wizard will execute using the following settings:

                              MainTask : Create
                              Load Balancing Configuration : Single Siebel Server
                              Application Server Host Name : siebel-app.mosenergosbyt.ru
                              Siebel Connection Broker Port : 2321
                              Siebel Web Server Extension Logical Profile Location : /opt/Webserver
                              Web Server Instance Location : usr/webserver7/https-siebel-web/
                              RestartWebServer : false
                              EVTWelcome : Configuration Wizard Hint: Siebel Bookshelf provides searchable
                              documentation. For EVT command-line help run evt -? or EVT -h.

                              Press 1 for Next, 2 for Previous, 3 to Cancel or 4 to Redisplay [1]

                              1. Yes
                              2. No

                              Do you want to execute configuration? [2] 1

                              Execution Failed!

                              Edited by: Stanislav_Sorokin on 31.10.2008 2:09
                              • 12. Re: Can't apply SWSE config profile
                                599764
                                That is a unsupported Web Server I think. Have a look at:

                                Supported Web Servers (Page 39 and 40) in

                                http://download.oracle.com/docs/cd/E11886_01/V8/CORE/8_0_Reqs_Platform_RevG.pdf

                                Found here:

                                Siebel System Requirements and Supported Platforms

                                http://download.oracle.com/docs/cd/E11886_01/srsphomepage.html

                                Supported are:

                                1) Microsoft IIS 6.0 or above
                                2) Sun Java System Web Server 6.1 (SPARC-based), SP4 or above
                                ...

                                I would ask Oracle if 6.1 SP4 and above includes 7.0U3

                                Axel
                                • 13. Re: Can't apply SWSE config profile
                                  667711
                                  ver 7.0 is above ver 6.1 =)
                                  • 14. Re: Can't apply SWSE config profile
                                    664562
                                    Hi,

                                    I dont know sun java version 7.003 is supported with siebel 8.0 or not (i think it may be supported)

                                    but first change the name of your name of your webservr from siebel-web to siebelweb

                                    and reconfigure swse with the options


                                    MainTask : Create
                                    Load Balancing Configuration : Single Siebel Server
                                    Application Server Host Name : siebel-app.mosenergosbyt.ru
                                    Siebel Connection Broker Port : 2321
                                    Siebel Web Server Extension Logical Profile Location : /opt/Webserver
                                    Web Server Instance Location : usr/webserver7/https-siebelweb/
                                    RestartWebServer : true


                                    and tell does it works


                                    Neeraj
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