I have this question:
Is it possible to automatically create a task (and assignment) when creatin a SR in Technician Portal (Field Service)? There is setup for creating automatically tasks and even assigning them to a resource when working in Service in the Create Service Request Form. Is it possible something like that in Field Service?? I think I have the correct setup but this is not happening in Field Service. Is it so it's supposed to be?
Edited by: Patricia Paredes on Feb 2, 2009 9:57 AM