3 Replies Latest reply: Sep 22, 2009 3:01 PM by dprabhu RSS

    How to enable the filetransfer in Oracle Communicator 11g?

    445461
      Hi,

      I've already change the relevant values in the Program Files\Oracle\Oracle Communicator\defaults.xml as following:

           <FileTransfer>
                <Location>http://example.com:7001/filetransfer</Location>
           </FileTransfer>
           <FileTransferEnabled>1</FileTransferEnabled>

      But the Communicator still can't send files, how to resolve it?

      Best Regards,
      Sean
        • 1. Re: How to enable the filetransfer in Oracle Communicator 11g?
          dprabhu
          Hi Sean,

          By default, the file transfer application is deployed on the managed server and not on the admin server. So, unless you have changed it, file transfer is deployed on the wlcs_server1 managed server and is listening on port 8001.

          Change your Communicator setting to:

               <FileTransfer>
                    <Location>http://example.com:8001/filetransfer</Location>
               </FileTransfer>

          Of course, replace example.com with the hostname of your server. Let me know if it works.

          - Dev
          • 2. Re: How to enable the filetransfer in Oracle Communicator 11g?
            445461
            Hi dprabhu,

            I installed the wlcs in a All-in-One Administration Server. The host name is set to example.com and the server listen port is 7001. The original default.xml after the installation is below:

            <?xml version="1.0" encoding="UTF-8"?>
            <Account>
                 <Version>11.1.1.10002</Version>
                 <AccountName></AccountName>
                 <AgentId></AgentId>
                 <SipUri></SipUri>
                 <FullName></FullName>
                 <FirewallHeartbeat>1</FirewallHeartbeat>
                 <FirewallHeartbeatInterval>40000</FirewallHeartbeatInterval>
                 <UseOutboundProxy>1</UseOutboundProxy>
                 <OutboundProxyAddress></OutboundProxyAddress>
                 <UseRPortForNatTraversal>1</UseRPortForNatTraversal>
                 <UseStun>0</UseStun>
                 <StunServerAddress></StunServerAddress>
                 <StunServerPort></StunServerPort>
                 <Theme>Slate</Theme>
                 <ServiceNote></ServiceNote>
                 <DeviceQValue>1.0</DeviceQValue>
                 <Notifications>
                      <UseNotifications>0</UseNotifications>
                      <Location></Location>
                      <LastShowOnceMessageID></LastShowOnceMessageID>
                 </Notifications>
                 <Transport>
                      <ContactTransport>TCP</ContactTransport>
                      <RegisterContactTransport>TCP</RegisterContactTransport>
                 </Transport>
                 <UPnP>
                      <Enabled>0</Enabled>
                 </UPnP>
                 <ConnectionType>256</ConnectionType>
                 <SilenceSuppression>0</SilenceSuppression>
                 <AcousticEchoCancellation>0</AcousticEchoCancellation>
                 <AutomaticGainControl>1</AutomaticGainControl>
                 <PCSpeakerEnabled>0</PCSpeakerEnabled>
                 <AllowVolumeCheck>1</AllowVolumeCheck>
                 <PreferredCaptureDevice></PreferredCaptureDevice>
                 <ImageResolution>QCIF</ImageResolution>
                 <VideoStandard>LSVX</VideoStandard>
                 <T1>500</T1>
                 <T2>4000</T2>
                 <T4>5000</T4>
                 <PreferredSipPort>5060</PreferredSipPort>
                 <PreferredAudioRtpPort></PreferredAudioRtpPort>
                 <PreferredVideoRtpPort></PreferredVideoRtpPort>
                 <RegisterExpireTime>600</RegisterExpireTime>
                 <PresenceSubscribeExpireTime>3600</PresenceSubscribeExpireTime>
                 <WatcherInfoSubscribeExpireTime>3600</WatcherInfoSubscribeExpireTime>
                 <MessageWaitingSubscribeExpireTime>3600</MessageWaitingSubscribeExpireTime>
                 <PublishExpireTime>600</PublishExpireTime>
                 <NetDetectionEnabled>1</NetDetectionEnabled>
                 <UserIdleTimeOut>1</UserIdleTimeOut>
                 <UserIdleTimeOutValue>5</UserIdleTimeOutValue>
                 <ShowSmilies>1</ShowSmilies>
                 <ShowMessageTimestamps>1</ShowMessageTimestamps>
                 <UseHotKeys>1</UseHotKeys>
                 <AutoAnswerEnabled>0</AutoAnswerEnabled>
                 <SavePasswordPreference>0</SavePasswordPreference>
                 <ContactListSortCriteria>status</ContactListSortCriteria>
                 <DeclineResponseCode>486</DeclineResponseCode>
                 <Sounds>
                      <Sound>
                           <Event>UserOnline</Event>
                           <File>UserOnline.wav</File>
                           <Mute>0</Mute>
                      </Sound>
                      <Sound>
                           <Event>UserOffline</Event>
                           <File>UserOffline.wav</File>
                           <Mute>0</Mute>
                      </Sound>
                      <Sound>
                           <Event>IncomingMessage</Event>
                           <File>IncomingMessage.wav</File>
                           <Mute>0</Mute>
                      </Sound>
                      <Sound>
                           <Event>VoiceMessageAvailable</Event>
                           <File>VoiceMessageWaiting.wav</File>
                           <Mute>0</Mute>
                      </Sound>
                 </Sounds>
                 <Ui>
                      <MainDlgTopMost>0</MainDlgTopMost>
                      <SendMessageWithEnter>1</SendMessageWithEnter>
                      <HideHoldOnCallSwitchingWarning>0</HideHoldOnCallSwitchingWarning>
                      <BlockBuddiesOnDelete>1</BlockBuddiesOnDelete>
                      <PresenceMenu></PresenceMenu>
                      <MainDlgCloseToTray>1</MainDlgCloseToTray>
                      <MainDlgCloseToTrayWarning>1</MainDlgCloseToTrayWarning>
                      <HideCameraNotFoundWarning>0</HideCameraNotFoundWarning>
                      <ShowOfflineContacts>0</ShowOfflineContacts>
                      <ShowContactsWithPhone>0</ShowContactsWithPhone>
                      <Dialogs>
                      </Dialogs>
                 </Ui>
                 <LdapServers></LdapServers>
                 <Credentials></Credentials>
                 <RingSignalMap></RingSignalMap>
                 <SoundEffects></SoundEffects>
                 <XDMSSettings>
                      <UseHttps>0</UseHttps>
                      <Host></Host>
                      <Port></Port>
                      <RootContext></RootContext>
                      <PresRuleAUID></PresRuleAUID>
                      <PresRuleDocName></PresRuleDocName>
                      <HardStateAUID></HardStateAUID>
                      <HardStateDocName></HardStateDocName>
                      <ResourceListsAUID></ResourceListsAUID>
                      <ResourceListsDocName></ResourceListsDocName>
                 </XDMSSettings>
                 <Provisioning>
                      <Location></Location>
                 </Provisioning>
                 <FileTransfer>
                      <Location></Location>
                 </FileTransfer>
                 <InboxService>
                      <Enabled>0</Enabled>
                      <Name></Name>
                      <Location></Location>
                 </InboxService>
                 <PlugInProperties></PlugInProperties>
                 <Groups></Groups>
                 <PresenceEnabled>1</PresenceEnabled>
                 <AddressListStoreEnabled>0</AddressListStoreEnabled>
                 <FileTransferEnabled>0</FileTransferEnabled>
                 <SMSEnabled>0</SMSEnabled>
                 <AudioEnabled>0</AudioEnabled>
                 <VideoEnabled>0</VideoEnabled>
                 <UseServerResourceLists>1</UseServerResourceLists>
                 <HistoryEnabled>0</HistoryEnabled>
                 <HistoryExpirationDays>14</HistoryExpirationDays>
                 <CallerIdMessagePopUpDuration>20</CallerIdMessagePopUpDuration>
                 <StripRealmFromUserName>0</StripRealmFromUserName>
            </Account>

            I just changed the relevant part
            <FileTransfer>
            <Location>http://example.com:7001/filetransfer</Location>
            </FileTransfer>
            <FileTransferEnabled>1</FileTransferEnabled>

            Best Regards,
            Sean

            Edited by: selin on 2009-9-10 下午6:45
            • 3. Re: How to enable the filetransfer in Oracle Communicator 11g?
              dprabhu
              Hi Sean,

              Have you made sure that on your machine running Oracle Communicator, example.com resolves to the IP address of your server?

              Also, I notice the following in your configuration file:

              <UseOutboundProxy>1</UseOutboundProxy>
              <OutboundProxyAddress></OutboundProxyAddress>

              It's configured to use an outbound proxy, but the outbound proxy address is blank. Please configure a proxy server through your OC preferences (set it to the IP address or FQDN of your server machine).

              - Dev