2 Replies Latest reply on Jun 9, 2010 3:22 PM by 764216

    Automated Bridge

      In CCA there are a bunch of system prompts that depict the ability to have an automated conference bridge to run. For example "Using your touchtone telephone keypad, please enter a number between 1 and 300 to indicate the number of minutes you wish to extend this conference."

      How does the project get sent to this bridge?
        • 1. Re: Automated Bridge
          As far as I can remember that was a feature that got thrown in during the Version 7 stream and it was removed from the system shortly thereafter. i believe it was a requirement for one specific customer that ended up causing more problems than helping.
          • 2. Re: Automated Bridge
            We tried this feature back when it was first implemented (we might have been "the customer") and it was absolutely terrible. Never worked and was abandoned. We use a company dedicated to providing bridges now, CCA can't handle it for some reason.